BUSINESS COMMUNICATION TOPICS

The subject helps in developing the basics of interpersonal communication and public speaking .

1. Definition , Process , Objectives and importance of Communication .

2. Communication Models  .

3. Principles of Effective Communication (7 C's) .

4. Factors Affecting Communication , Barriers to Communication .

5. Listening - Types and essentials of effective listening.

6. Channels and Flow of Communication . 

SUGGESTED BOOK READINGS-

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1. Business Communication : Making Connections in a Digital World (English) 11th Edition
2. Communication Skills For Engineers And Scientists 01 Edition (English) 1 Edition
3. Business Communication (With CD) (English) 2nd Edition
4. Business Communication Today (English)

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